How long does shipping take?

Shipping time depends on destination and method

Shipping times vary based on your delivery country/region, the selected shipping option (where applicable), and the carrier. The most accurate and up-to-date information is published in our Payment and Dispatch Information page (footer link).

Order processing vs. shipping time

Delivery time typically includes two parts:

• Processing time: The time needed to prepare your order before it is dispatched.
• Transit time: The time the carrier needs to deliver the parcel to your address.

Once your order is dispatched, you will receive a tracking number so you can follow the delivery status.

Possible delays

While we always aim to deliver as quickly as possible, delays can occur due to circumstances beyond our control, such as:

• Peak seasons and holidays
• Customs processing (if applicable)
• Local carrier delays
• Weather or unforeseen logistics disruptions

Need help?

If your tracking shows no movement for an extended period or you believe your shipment is unusually delayed, please contact us via the Contact page (footer link) with your order number and tracking information.

Important: For the legally relevant details regarding shipping conditions, delivery times, and any exceptions, please refer to our Terms and Conditions and Payment and Dispatch Information (footer links).